Frequently Asked Questions (FAQ)

LiveOstad is a streaming dashboard that lets you run 24/7 live streams using your own video links. You add a video link, connect YouTube/Facebook, and start streaming in minutes.

No. LiveOstad is designed to manage streaming from the dashboard without keeping your PC on all day (for basic video-loop streaming).

1. Add your video link in Videos
2. Add a destination in Destinations (YouTube/Facebook stream key)
3. Create and start a stream in Streams

No. LiveOstad does not host or store your video files. Your videos remain on your own storage provider (Google Drive, Dropbox, CDN, etc.).

You can use Google Drive links and direct video URLs. If you use other providers (Dropbox/CDN), make sure the link is accessible and playable.

• Check that the link has correct viewing permissions
• Make sure the file hasn’t been moved or deleted
• Try a direct playable link if possible
• Re-add the link in the Videos page

Yes. You can remove the old link and add a new one. If a stream is already created, stop it first, then update the link and create a new stream.

Currently, LiveOstad supports YouTube and Facebook.

In YouTube Studio, go to Live Control Room and find your stream key. Copy it and paste it into LiveOstad → Destinations.

Your stream key is sensitive. Keep it private and rotate it on YouTube/Facebook if you suspect it was shared. LiveOstad may mask it in the dashboard where possible.

Yes—if your plan includes enough slots/concurrency for multiple destinations.

“Pending” usually means the stream is created but not fully running yet. It can happen if:

• The stream key is incorrect
• The destination is not ready
• The video link is not accessible

“Running” means your stream is live and streaming successfully.

Try this checklist:

1. Confirm the destination stream key is correct
2. Confirm your video link is accessible (permissions/public access)
3. Stop the stream and start again
4. If needed, delete and create a fresh stream

Yes. You can control streams from the Streams page.

Common reasons:

• Video link permissions changed
• The file was moved/deleted
• Destination platform (YouTube/Facebook) restricted the stream
• Temporary service or network issues

Check:

• The link is shared with proper access
• The file still exists and wasn’t moved
• The account didn’t hit access limits
• Prefer stable share settings during streaming

• Your account email
• Plan name (24-hour/monthly/annual)
• Screenshot of Videos/Destinations/Streams page
• Stream status text (pending/running)
• Time of the issue

For security reasons, we recommend keeping your account private. If you manage clients, use separate access where possible.

LiveOstad does not store full payment card details. Payments are handled by third-party payment processors.